FAQ
What is YOTIF?
YOTIF (short for “Your Own Theme In Focus”) is all about creating intentional decor that reflects the work you do, the passions you follow, and the ideas that drive you. Every piece is designed to say something about you.
Where is YOTIF based?
We’re proudly based in New Jersey, just outside of NYC.
That said, we work with a network of print partners around the world—so your order ships from the location closest to you, wherever you are.
When will my order ship?
Most orders ship within 2–5 business days. You’ll get a tracking number as soon as it’s on the way.
How long does shipping take?
Delivery usually takes 3–7 business days, depending on where you are.
Heads up—carriers can sometimes run behind due to weather, holidays, or just being carriers.
Where do you ship from?
We work with trusted print partners that ship from locations closest to you.
It’s faster, more efficient, and keeps things a little greener.
Do you offer returns or exchanges?
Since everything is made to order, all sales are final.
But if something shows up damaged or not quite right, email us within 7 days with photos—we’ll make it right.
What if I typed in the wrong shipping address?
Please double-check before checking out—we can’t replace orders sent to incorrect or incomplete addresses.
Can I change my order after placing it?
If you catch it within an hour or two, reach out ASAP—we’ll try.
But once it’s in production, we can’t make changes.
Can I get a custom size or color?
At the moment, we offer a curated set of sizes and styles. If you're looking for something specific, feel free to reach out—we’re always open to ideas.